These foundations unlocks measurable impact, higher engagement, streamlined operations, and richer data that fuels personalization at scale. Expanding into ambient intelligence, conversational assistance, and emotionally resonant design set the stage for enhancing convenience, deepening loyalty, optimizing business performance, and building a platform for continuous growth.

My Epic Home serves as the unified entry point into the resort’s full digital ecosystem, surfacing the most relevant gear, lessons, offers and services based on real-time guest context. For the business, this means higher engagement, more cross-sell opportunities and increased app-driven revenue. For the guest, it means less friction, more personalization, and a home screen that anticipates their needs.

With hands-free scanning enabled by Bluetooth Low Energy technology, guests can skip ticket windows and head straight to the chair, reducing wait time and operational load.  The experience is seamless, pocket-based access, and real-time stats like vertical feet and lift rides, elevating the day from functional to fun.

The My Epic Assistant brings resort intelligence into the guest’s pocket, answering questions, guiding decisions and reducing dependence on line/counter staff.  We’re building the foundation for proactive, AI-driven offers, instantaneous guidance on where to rent, where to dine, what lesson to join, ultimately turning a complex mountain trip into an effortless journey.

My Epic Gear transforms gear ownership and rental into a flexible, app-driven membership. Guests receive personalized recommendations, reserve their preferred gear, and get it delivered to their accommodations or slope side, all through an annual subscription service in the app. For the business, this opens a new line of revenue, improves guest LTV, and uses existing infrastructure to improve margins. For the guest, it’s flexibility, convenience and premium gear, tailored to their needs and the mountain, without the burden of ownership.